THE LOWDOWN: Here's an example of a case study where the person being interviewed didn't want to disclose their identity. Joanna had a great story to tell but she asked me to leave out her surname and didn't want to be pictured with the article. Her story in a nutshell: after suffering a brain haemorrhage, Joanna was unable to talk or walk. A decade on, when she was slowly regaining her independence, Family Mosaic gave her the support she needed to secure her first job in a long time. A great story which illustrates the client's vision and values perfectly.