a few happy customers

I know it's a cliché but I like to 'build long-lasting relationships' with the people I write for. My clients like me because I get to grips with projects quickly. And I'm always here – on the end of the phone, ready to get started. So I make their lives easier somehow. And I bring biscuits to meetings too.

Here's what some of them have to say about me.

What a delight it’s been to work with Julie Kendall over the last 18 months. We desperately needed a new website to better profile our business and attract more funding, and we commissioned Julie to do the work.  First, she created a web strategy which helped us to focus on the purpose of the website what we wanted it to achieve. Julie thought about how we should position ourselves, who we should be targeting and how the audiences should feel when they read the site. She then got to work on writing and designing the new website. She even arranged to have some new photography taken, giving clear direction to the photographer. As well as creating the website, Julie has written our first annual report and a series of award submissions for the Queens Honours list – for which we have been shortlisted. Julie puts a lot of thought and effort into her work but what stands out most is that she shares our commitment to improving people's lives and local communities.  This comes across in the way she works and in her style of writing. I am so grateful that we found her.

David Higham, Chief Executive, The Well Communities

I've been using Julie Kendall at Hot Copy for a number of years to write annual reports, sales brochures and website content. Julie is a quick thinker. She gets to grips with a brief very quickly and gives a lot of thought to the audience and the messages we need to get across. No matter who she’s writing for or what platform we’re using, the writing is always spot on. Copy gets turned around quickly, she gives a friendly, professional service and we get good value for money.

Stephanie Hunter, Regional Communications and PR Manager, Cumbria and Lancashire CRC (part of the probation service)



I’ve been working with Julie for the last six years now. She’s helped us to write and create a number of annual reports and other materials. Julie is very easy to work with and has a thorough understanding of the social housing sector which means there is no hand-holding. I can let her get on with things which saves me a lot of time. She’s big on detail too which is really important for an organisation like ours as we’re scrutinised by a number of stakeholders, including our tenants. Julie makes sure that any figures and quotes are checked and signed off, and her proofreading skills are second to none. It’s like having an extension to our team – someone who can hit the ground running without you having to do too much explaining. I think that’s Julie’s strength and the reason why we continue to work with her.

Joanna Birch, Communications Director, Family Mosaic.



 It’s great working with Julie because she’s smart, professional and doesn’t take life too seriously.  She's able to come up with creative, innovative solutions which can either be modern or modest, depending on the client. Julie's not only a great copywriter; she has a thorough understanding of marketing, PR and corporate communications. I’ve seen her take charge of events, media relations and marketing campaigns. I think it’s this breadth of experience that makes Julie different to other writers I’ve worked with. It’s not just about being able to string a good sentence together, it’s about understanding business strategy and asking the right questions – which Julie does very well!  The way that Julie thinks and works has definitely had the rest of the team thinking differently. Brilliant!

Geri Byrne-Thompson, Business and Commercial Development Consultant



We’ve commissioned Julie Kendall to write newsletters and e-shots for our social housing clients. Julie’s experience in housing is a good fit for us. She appreciates the difference that good writing can make to improving business performance, building trust among customers and motivating people to take action. Julie is able to adapt her writing style to suit a range of audiences, delivering great copy for both a B2B and B2C brief. She is quick to spot issues and come up with solutions, and tight deadlines are never a problem. Julie is a pleasure to work with – always positive and on hand for a chat – she’s someone you can rely on.

Jon Pendrill, Managing Director, Maxmedia.


We're a marketing communications agency and have used Hot Copy to write scripts and websites for our clients. Julie Kendall is particularly good getting to grips with the subject matter very quickly. She writes with enthusiasm and manages to create a balance between engaging an audience while fulfilling a client's marketing needs. Whatever we ask her to do, we always get a top notch service.

 David Fawcett, Director, The Mill Group



As a design agency our clients often ask us to provide copywriting services. Julie Kendall at Hot Copy has helped us to create a range of marketing materials for our public sector clients. Julie has worked for the sector for many years and she brings something extra to the creative process because of this experience. The work is always of a high standard and well structured, covering everything the client wants to say while cutting through the jargon. We only work with good people like Julie because our reputation and the quality of our work depend on it.

 Salim Bhayat, Director, Astwood Design Consultancy

BFH logo.jpg

We were looking for someone to help us write our first annual report and wanted something that not only conveyed everything we had achieved in our first year but also reflected our brand and ethos. Julie at Hot Copy helped us through the process, suggesting a structure and page plan, editing text and writing the introduction. The end result was just what we wanted. It's been extremely well received by our stakeholders and I wouldn’t hesitate in recommending Julie to others looking for a corporate writer. 

Caroline Titley, Chief Executive, Bracknell Forest Homes